Privacy Policy

Last Updated: 13 Aug, 2025

Vihaantra (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following information:

• Your name, email address, billing and shipping addresses, and phone number.

• Payment information (processed securely through our payment providers — we do not store full credit card numbers).

• Order history and purchase details.

• Any information you provide when contacting our customer support.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.

• Communicate with you about your orders, products, and promotions.

• Improve our store, services, and customer experience.

• Comply with legal requirements.

3. Sharing Your Information

We do not sell your personal information. We may share it:

• With service providers who help run our store (e.g., payment processors, shipping companies).

• If required by law or legal process.

• To prevent fraud or protect our rights.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Remember your preferences.

• Analyze how you use our site.

• Provide targeted advertising.

You can disable cookies in your browser settings, but some site features may not work properly.

5. Data Protection

We take appropriate security measures to protect your data against unauthorized access, loss, or misuse.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.

• Opt out of marketing emails at any time.

• Request a copy of the personal data we store about you.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vihaantra

Email: vihaanpulse@gmail.com

Phone: +91 7047869859

Address: Samar nagar battala, Champasari, 734003, Siliguri, WB